frequently asked questions
Hi there! Do you have any burning questions? Check out our FAQ and see if you can find what you need!
Do you have a store I can visit ?
https://amoreelegante.com is exclusively online! This means we can serve customers all over the country but unfortunately we do not have a physical location where you can come and try on clothes before buying.
What should I do when I need your support ?
: Please contact us at
Email : support@amoreelegante.com
Phone: 0523319473
And we will help you soon.
How can I use a coupon code ?
In Step 1 of the checkout process, you'll have the opportunity to enter any promotional codes or coupons you have blank in the top right corner of the page. The special savings will be reflected in your total price after you click the Apply button
How long will it take for me to receive my order ?
Please see our shipping page for full details and shipping information
I did not receive an order or delivery confirmation. What should I do ?
We are sorry to hear that. The email may have gone to your spam folder or we may have the wrong email address for you. If this happens, please contact us immediately so we can verify if the order has been placed and resend your confirmation.
I received a wrong or damaged item - what should I do ?
Oh no! We are so sorry to hear about this, but happy to help. Please contact us so we can send you a new item or offer a credit for your purchase.
Where do I send returns ?
Please see our returns page for full details and information on returns.
Can I track my order?
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!
Where do you ship to?
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!
What are your shipping rates?
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!